A day-long Staff Training Program was organized for the staff of the Borderlands Group (Borderlands Resort, Borderlands PDP, Ultimate Descents Nepal and Nature-treks.com) on November 10, 2009 at Hotel Marshyangdi in Thamel. The training program was mainly run by Mr. Wade Campbell, one of the Directors of Borderlands Group, Nepal. He is also the Managing Director of Borderlands Sri Lanka. The program included a couple of games that was aimed at improving awareness, teamwork, communication and synchronization among the Borderlands core team so that they can work together to achieve the organizational goals.

Borderlands Workshop

Various power point presentations highlighting Borderlands Sri Lanka’s marketing tactics, the various processes from approaching a client to delivering the services, and what should be offered to potential clients were also discussed during the presentation. A total of 20 managerial staff of the Borderlands Group took part in the program. Strengths and weaknesses of the company were analyzed and solutions to convert those weaknesses into plus points were sought through a brainstorming session. The program also addressed key issues of the adventure tourism industry including the importance of quality and safety. Different suggestions to enhance the company’s brand name and to take the company from good to great were also discussed during the program. In addition, a short presentation by Mr. Megh Ale, Managing Director of the Borderlands Group- Nepal and Mr. Anil Chitrakar, one of the Directors of Borderlands Resort, Nepal was included in the program.

Workshop Conducted by Wade Campbell

There was active participation from the participants who highlighted the Group’s achievements so far and also provided suggestions and constructive feedback that can assist in improving the quality of service, safety measures and will assist the company in becoming the market leaders of the industry.

Borderlands' In House Training